Ticketer

The Ticketer will be responsible for issuing travel tickets, attending to passengers, verifying trip schedules, and ensuring accurate record-keeping for all ticketing transactions at the Ibadan terminal. The role requires excellent customer service, attention to detail, and strict compliance with company processes and revenue control procedures.

Application Deadline: 30 September 2026

Summary

Vacancy: 3 Age: 25-29 years Location: ONITSHA
Salary: Commission & Salary Based Experience: 1-3 years Published: 27 August 2026

Requirements

Education

  • Sch Cert. /OND / NCE / HND /

Experience/Skills

  • Minimum of 1–3 years of experience in customer service, ticketing, sales, or cashiering
  • Strong communication and interpersonal skills
  • Basic knowledge of computer applications (MS Excel, ticketing software, POS)
  • Ability to work under pressure, especially during peak travel hours
  • Strong numerical accuracy

Additional Requirements

  • Must be honest, reliable, and accountable with company funds
  • Must be willing to work weekends and public holidays
  • Must be punctual and adhere strictly to duty schedules
  • Neat appearance and professional conduct

Required Competence

  • Customer service orientation
  • Ability to handle high-volume passenger interactions
  • Good multitasking and time-management ability
  • Problem-solving and conflict-resolution skills
  • Strong ethical and professional behavior
  • Ability to follow company ticketing procedures and reporting standards

Responsibilities & Context

  • Issue tickets to passengers accurately and timely
  • Confirm passenger details, available schedules, and bus routes
  • Balance cash and ticket sales at the end of each shift
  • Ensure correct fare collection and issuance of receipts
  • Ensure that the environment is clean and well kept
  • Provide travel information and assist passengers with inquiries
  • Verify seat availability and update manifest sheets
  • Escalate any ticketing irregularities or fraud attempts

Compensation & Other Benefits

  • Monthly salary and commission

Employment Status

Full Time

Job Location

ONITSHA

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